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Resonavoce Client Agreement

Effective Date: May 20, 2026

Welcome to Resonavoce. By purchasing or participating in any Resonavoce program, course, coaching service, advisory service, digital product, or related offering, you agree to the following terms and conditions.

1. Program Description

Resonavoce provides educational and coaching services focused on communication clarity, executive presence, confident expression, workplace communication, presentations, and professional development.

Programs may include:

  • online video lessons,

  • digital workbooks,

  • worksheets,

  • live group coaching sessions,

  • private advisory sessions,

  • downloadable materials,

  • and related educational content.

2. No Guaranteed Results

Resonavoce does not guarantee any specific personal, professional, financial, career, or communication outcome.

Client results depend on many factors, including:

  • participation,

  • implementation,

  • consistency,

  • workplace environment,

  • and individual effort.

All services are educational and coaching-based in nature.

3. Coaching Disclaimer

Resonavoce services are not therapy, counseling, psychological treatment, legal advice, financial advice, or medical services.

Participation in Resonavoce programs does not create any professional-client relationship beyond educational coaching services.

Clients are responsible for their own decisions, actions, workplace communication, and professional outcomes.

4. Payments and Billing

Payment is required prior to receiving access to Resonavoce programs and services unless otherwise agreed in writing.

If a payment plan is selected, the client agrees to complete all scheduled payments according to the selected plan.

Failure to complete required payments may result in:

  • suspension of access,

  • termination from programs,

  • cancellation of coaching sessions,

  • or collection efforts where legally permitted.

5. Refund Policy

Due to the digital nature of the materials and immediate access to proprietary educational content, all sales are final unless otherwise explicitly stated in writing.

No refunds will be issued for:

  • unused program access,

  • missed coaching sessions,

  • scheduling conflicts,

  • lack of participation,

  • or partial completion of the program.

6. Private Advisory Sessions

Clients enrolled in Pressure Clarity Advisory receive four private advisory sessions unless otherwise specified.

Private advisory sessions must be scheduled and completed within 90 days of purchase unless otherwise approved by Resonavoce.

Unused sessions that expire beyond the designated period may be forfeited without refund.

Clients are responsible for scheduling sessions using the provided scheduling system.

7. Scheduling and Attendance

Clients are responsible for attending scheduled coaching and advisory sessions.

Resonavoce is not responsible for missed sessions due to:

  • scheduling conflicts,

  • internet connectivity issues,

  • time zone confusion,

  • or client availability.

Reasonable efforts may be made to accommodate rescheduling requests when possible.

8. Intellectual Property

All Resonavoce materials are protected intellectual property.

This includes:

  • videos,

  • frameworks,

  • worksheets,

  • workbooks,

  • written materials,

  • coaching methods,

  • branding,

  • presentations,

  • recordings,

  • and all related content.

Clients may not:

  • reproduce,

  • distribute,

  • share,

  • record,

  • sell,

  • republish,

  • or transfer any Resonavoce materials without prior written permission.

Program access is intended for individual use only.

Sharing login credentials or distributing materials is strictly prohibited.

9. Confidentiality

Group coaching environments may involve participation from other professionals.

Clients agree to respect the confidentiality and privacy of other participants and not disclose personal or professional information shared during coaching sessions.

While Resonavoce encourages confidentiality among participants, confidentiality cannot be absolutely guaranteed in group environments.

10. Session Recordings

Certain coaching sessions or educational sessions may be recorded for educational or operational purposes.

By participating in Resonavoce programs, clients consent to potential recording of group coaching sessions.

Clients may not independently record coaching sessions without prior written consent.

11. Limitation of Liability

To the maximum extent permitted by law, Resonavoce and its representatives shall not be liable for:

  • indirect damages,

  • consequential damages,

  • lost income,

  • lost business opportunities,

  • workplace outcomes,

  • emotional distress,

  • or professional consequences related to participation in the programs or services.

Participation is voluntary and at the clientโ€™s own discretion.

12. Modification of Services

Resonavoce reserves the right to:

  • modify program content,

  • update materials,

  • adjust coaching schedules,

  • substitute reasonable program elements,

  • or improve services at any time.

13. Termination

Resonavoce reserves the right to remove any participant from programs or services for:

  • disruptive behavior,

  • harassment,

  • misuse of materials,

  • non-payment,

  • or violation of these terms.

14. Governing Law

This Agreement shall be governed in accordance with the laws of the State of Indiana, United States, without regard to conflict of law principles.

15. Acceptance of Terms

By purchasing, accessing, or participating in Resonavoce programs or services, the client acknowledges that they have read, understood, and agreed to these terms and conditions.

If you have questions regarding this Agreement, please contact:

jorge@resonavoce.com

โ€” Resonavoce